At SITE, we believe in building relationships with our customers. These relationships are built on trust and respect, which is the only way a business should be operated. Part of establishing trust and respect is done by telling you what information we will require from you, how this information will be handled, and how this information will be kept safe. We know that your personal information is a valued asset, and we want you to know that we will treat it that way.
The purpose of the following document is to inform you of:
- our information handling practices;
- the reasons for these practices;
- security steps in place to protect your information; and
- your role in controlling your own personal information.
Collecting Personal Information
At SITE, we collect personal information to better serve your needs. Whether it be to purchase products and services from us or obtain referrals and distribution requests, we are here to make sure that you get everything you need. In order to provide you with our wide variety of services, products, and promotions, we may collect the following information when necessary:
- contact and mailing information such as name, address, telephone numbers, fax numbers and email addresses;
- credit information, and personal information; or
- any other relevant information which is necessary to provide you with our products and services.
We may need to collect other personal information depending on the circumstances, but we will ask you directly and ensure that you agree.
Safeguarding Your Personal Information
Like you, we at SITE value your personal information. Part of valuing your personal information is making sure that it is protected and kept confidential. We achieve this by:
- keeping our records secure;
- having up to date computer security such as passwords, encryption and firewalls.
Controlling Your Personal Information
We believe that part of establishing trust and integrity comes from allowing you to control your own personal information. As such, we will collect information about you on a voluntary basis. If you have questions or concerns about the handling of your personal information or wish to withdraw your consent, please contact SITE. Our representatives would be happy to assist you.
Accessing Your Personal Information
SITE provides you with the opportunity to access your personal information that is held by us. If you require a copy of such information or further information, please contact SITE. Please note that a nominal fee may be charged based on the volume of information requested. If you have more questions about your privacy rights in Alberta, please visit the website of the Office of the Information and Privacy Commissioner at www.oipc.ab.ca.
Updating Your Personal Information
SITE will do its best to ensure that your personal information is correct and kept current. A customer service representative will contact you to verify your personal information before any decisions are made or action is taken based on that information. We will keep your information as long as is necessary to continue to meet your customer needs and any legal requirements we may have. However, once your personal information is no longer needed, we will destroy it. If your personal information changes, please inform us of the change and any other information you feel is necessary. Also, if your personal information is incorrect, then please notify us of the correct information.
The SITE website and the information or materials herein are provided on an "as is" and "as available" basis. SITE makes no representations or warranties, either express or implied, of any kind with regard to the website and its content.
SITE assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing on this website or any external linked sites or your downloading of any materials, data, text, images, video or audio from this website or any linked sites. In no event shall SITE be liable for any injury, loss, claim, damage of any kind including, any special, punitive, direct, indirect, damages which arises out of or is in any way connected with any use of this website or any linked site or content found therein.
As a service to the users of our website, SITE includes links to websites outside of our control. These links are provided solely as a convenience to the users of our website. SITE provides no endorsement or representation of any kind regarding the products, services, information, content, or appropriateness of these websites, and the users hereby irrevocably waive all claims against SITE with respect to such websites. If you decide to access such websites, you do so at your own risk.
The individuals and organizations are responsible for the information contained within their respective sites. Any specific comment or inquiries regarding these websites should be directed to the individual or organization owning or operating them.
We occasionally get suggestions for resources and links for inclusion on our website. We do not add all submitted URLs and resources to our resources pages and reserve the right to not include URLs and other resources suggested.
All materials found on the SITE website (www.siteenergy.com) are protected by international copyright laws. Copyright © 2010, Site Energy Services. All rights reserved.
1. You may retrieve the contents of www.siteenergy.com for informational purposes only.
2. You may not send unauthorized copies of material via email or any other medium for any purposes including personal or business use. You may not charge for any images / ideas found on the website (www.siteenergy.com). When referencing the SITE website, you must include the copyright information to SITE. You may not modify or copy the information found in www.siteenergy.com without the express permission of SITE.
3. Nothing contained on this website should be construed as granting by implication or otherwise any license or right to use such materials.
SITE occasionally allows links to our website from our clients, business partners, only under express written permission from an authorized SITE senior staff member. If you would like to use a SITE logo to link to us, send us a message to request permission. As a courtesy, please let us know when you link to our website.
As we frequently update the information and content of our website, we ask that you occasionally confirm that the link remains accurate and active. You will be responsible for monitoring your link and modifying it if the link breaks or the content is removed or changed.
You may not "frame" our content or employ any other technique that causes the content to appear to be a part of your website or any site or service other than SITE without our permission.
You may create your own text links, provided such links are accurate and are not defamatory, obscene, indecent, libellous, harassing, or otherwise objectionable in the sole discretion of SITE of any right of privacy, or other personal right. SITE reserves the right to require you to discontinue all or any links maintained by you at any time. In such an event, you must immediately remove the link(s) from your website.